Important Update: From 1 July 2025, Home Care Packages are transitioning to the new Support at Home Program. Learn more about the change.

Feel supported.
Feel at home.
Enjoy a better life.

We provide compassionate, personalised in-home care services, helping you remain in your home, and connected to your community.

No Obligation FREE Consultation

Support with Flexible Funding Options

Local Experts, Local Care.

OUR IN-HOME CARE SERVICES

In-home care services to support a better life.

We offer flexible in-home care services designed to support your independence and well-being. Whether you’re looking for companionship, personal care, or help around the house, we’ll create a personalised plan that’s right for you.

    Social Support

    Stay active and engaged in your community. We help you attend appointments, social events, and connect with others outside your home, supporting your independence and well-being.

    Read More

    Daily Living Skills

    We support you in building and maintaining essential daily living skills, empowering you to live more independently and confidently at home, while working towards and achieving your personal goals.

    Read More

    Respite & Family Support

    We can support you in building and maintaining essential daily living skills, empowering you to live more independently and confidently at home, while working towards and achieving your personal goals.

    Read More

    Transport

    Get to appointments, social events, or wherever you need to go with our safe and reliable transport service. We can provide door-to-door assistance.

    Read More

    Home Help & Domestic Tasks

    Assistance with light housekeeping, laundry, meal preparation, and other chores around the house, allowing you to relax and enjoy your home.

    Read More

    Shopping & Errands

    We can help with grocery shopping, picking up prescriptions, posting letters, and other errands, making life easier and more convenient.

    Read More

    Personal Care

    We provide discreet and respectful assistance with personal hygiene tasks, including showering, dressing, grooming, and toileting, helping you maintain your dignity and independence.

    Read More

    Companionship

    Enjoy friendly company and genuine friendship through engaging conversation and shared moments at home. We're here to brighten your day, reduce loneliness, and provide comforting emotional support.

    Read More

    Medication Management

    Providing gentle reminders to help you take your medications safely and on time, ensuring your health and well-being. We can also assist with managing medication schedules.

    Read More

We’re here to guide you through every step of the process.

We understand that finding the right in-home care can feel overwhelming. That's why we've made our process as simple and straightforward as possible. From your first phone call to ongoing support, we're here to guide you every step of the way. There's no obligation, and we're always happy to answer your questions.

STEP

Get in Touch

Start by giving us a call or filling out our online form. We'll have a friendly chat about your needs and answer any initial questions you may have. This is a completely free, no-obligation consultation.

STEP

Free Assessment

We'll arrange a convenient time to visit you at home (or have a video call, if preferred). This allows us to get to know you better, understand your specific requirements, and discuss your care options in detail with zero obligations.

STEP

Personalised Care Plan

Based on your needs and preferences, we'll create a personalised care plan that's just right for you. This plan is flexible and can be adjusted as your needs change. We'll work with you to ensure it meets all your requirements.

STEP

Carer Matching

We carefully match you with a carer who is best suited to your personality, needs, and preferences. We understand the importance of a good fit, and we take great care in this process.

STEP

Ongoing Support & Communication

We provide ongoing support and regular check-ins to ensure you're completely happy with your care. We're always available to answer your questions, address any concerns, and make adjustments to your care plan as needed.

WHY CHOOSE US

Your trusted partner for In-Home Care.

Choosing the right in-home care provider is one of the most important decisions you can make for yourself or a loved one. As your local experts, Avalon Home Care combines professional expertise with genuine compassion and understanding of the unique needs of our community. We're not just a service provider; we're your neighbours, deeply committed to providing reliable, trustworthy care that helps you thrive at home, maintaining your independence and enjoying a better life. We'll work closely with you to create the right plan.

How you can benefit from our services:

  • Care Tailored to You. We create a care plan that’s just right for your individual needs and preferences.
  • More Than Just Care – It’s Connection. We build genuine relationships and brighten your day.
  • Flexible Funding Options. Together, we focus on creating tailored care plans suited to your specific needs.

FAQ

Your questions, answered.

We know that starting in-home care can feel like a big step. At Avalon Home Care, we believe in making the process as simple and transparent as possible. We're here to provide clear answers, guide you through each stage, and ensure you feel confident and informed.

What is in-home care, and how can it help?

In-home care provides personalised support with everyday tasks, allowing you or your loved one to remain living comfortably and independently at home. It can range from help with personal care to companionship and transport.

What services do you offer?

We offer a wide range of services, including companionship, personal care, medication management, domestic assistance, transport, and respite care. We tailor our services to your individual needs.

Do you accept Home Care Packages or NDIS funding?

Yes, we are an approved provider for Home Care Packages (HCP) and a registered NDIS provider. We can help you navigate these funding options and access the support you need.

BLOG

Explore expert advice and resources for in-home care.

Our blog is a resource for families in the Northern Rivers, offering practical advice, insights, and support.

NDIS Eligibility in NSW

NDIS can provide life-changing support for people with disabilities, but understanding the eligibility requirements can feel overwhelming. If you're wondering if you or a loved one might be eligible for the NDIS, this guide is for you.

Read More

Using Your NDIS Plan for In-Home Care

You may be wondering how you can use your NDIS plan to fund in-home care services? Here we will explain how the NDIS can support your in-home care needs.

Read More

Navigating Aged Care & Funding in Australia

Understanding the aged care system in Australia can feel like navigating a maze. This guide provides a simplified overview of aged care options.

Read More